Terms and Conditions
You may not order wine, or have wine delivered to anyone, if you or that person are under 18 years of age at the time of ordering. You warrant that you are at least 18 years of age and that you are buying the goods for personal use and not for re-sale purposes.
Almondcart Wines reserves the right to request proof of age should they consider the purchase of wine is being made by a minor.
These Conditions of Sale apply to any orders for goods made by the purchaser (“you”) from Almondcart Wines Pty Ltd (“us”/”we”) via the website. By making an order via the website, you agree to be bound by these Conditions of Sale and to abide by the rules and regulations governing the sale of alcohol in Australia.
Your contract of sale is with Saradon Pty Ltd trading as Almondcart Wines Pty Ltd under its SA Liquor Licence Number 57702441. Almondcart Wines may accept any order for the supply of goods in whole or in part, or decline any order.
When you place an order for wine on our website, and you choose online payment as your method of payment, this payment will be processed by a secure online payment gateway. If you phone your order to us, your order will be processed directly using other secure methods.
Your order will be fulfilled by Almondcart Wines Wines at 109 Juers Road, Charleston, South Australia 5244. Your order will be delivered to your nominated delivery address within 1 to 10 business days. Delivery delays may occur as a result of factors out of the control of Almondcart Wines and Almondcart Wines is not responsible for any such delays.
In rare cases where the ordered stock is not available, Almondcart Wines reserves the right to substitute this wine with another similar wine that is of equal or higher value. In most instances, if the current vintage of the advertised wine is no longer available, the next vintage of the same wine will be delivered. Almondcart Wines will do this at its sole discretion, and they will also guarantee the quality of any replacement wines.
We are under no liability to you in respect of those goods that we are unable to supply to you provided that we refund any amounts paid by you in respect of the goods ordered but not supplied.
RETURNS POLICY & FREIGHT RATES
Freight rates vary from time-to-time, and are also a function of your delivery postcode, and details are available before you checkout on the website. Normal delivery lead times are 1 – 10 working days. Please note, we can only ship to addresses within Australia.
Delivery instructions are a guide only and Almondcart Wines cannot guarantee that on all deliveries these instructions will be followed. If the customer is not in attendance when a delivery is attempted and no further instructions have been issued by the customer, the item or items will be returned to the local depot where they can be collected upon signature. A card will be left in your address to advise of the collection point. Items will be held for 7 days. After this time uncollected items will be returned to Almondcart Wines. Please note if wine is to be resent to a customer under these circumstances, further full delivery charges will apply.
Almondcart Wines guarantees the quality of all products that are sold and delivered to clients through our online facilities. If you’re not 100% happy with anything you order from us, you can return it to us within 30 days for a replacement, full refund, or credit.
CUSTOMER SERVICE POLICY
Almondcart Wines Wines is committed to providing exceptional customer service and quality products to our customers. We endeavour to make sure that all products listed on our website are currently in stock and pricing is correct.
Should you have any queries you can also contact us using the following details:
Almondcart Wines Wines 109 Juers Road, Charleston, South Australia 5244
Phone: 0427 526473